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Report: High Employee Burnout Rates Impact Productivity - CBIA

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Employee burnout rates and declining mental health are impacting U.S. productivity according to a new study from The Hartford. 

In its latest Future of Benefits Pulse Survey of about 2,000 people, The Hartford found more than 60% feel their overall health and wellness impacts their productivity at work. 

In the same group, 30% of respondents said they are less engaged with their work. A quarter of workers surveyed said they are having trouble concentrating or focusing. 

The Hartford's workplace burnout tracking levels stayed at 61% in January, a lofty percentage that's remained at about the same level throughout the pandemic. 

Routine Healthcare Delays

In line with declining mental health reports, 43% of workers said they have delayed routine healthcare appointments. 

Fear of contracting COVID-19 is among the most prominent reasons surveyed workers said they have put off health-related appointments.

Other workers said difficulty finding an appointment and canceling appointments due to coronavirus restrictions contributed to their delayed care.

Fear of contracting COVID-19 is among the most prominent reasons employees delay routine healthcare appointments.

“Employers play a key role in helping to remove some of the barriers to healthcare, which is important in helping people live active and productive lives,” chief medical officer Dr. Adam Seidner said. 

Seidner said employers can lead by example with their employees, by making their own health and related appointments a priority and offering employees flexibility with scheduling appointments. 

He also recommends offering and communicating with employees about benefits and resources that are available that encompass physical, mental, and financial health.

Disability Claims

According to an analysis of The Hartford’s 2021 short-term disability claims data, the top five injuries and illnesses were:

  • Musculoskeletal injuries, such as neck or back pain
  • COVID-19
  • Digestive disorders, such as hernias or appendicitis
  • Mental health conditions
  • Rheumatologic disorders, such as osteoarthritis and rheumatoid arthritis

Seidner noted these types of illnesses and injuries can be treated before becoming disabling conditions that prevents people from working or can be managed following a disability claim.

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